Left Include File
 
About Legall2Legal  
Client Value  
Data Security
 
 
 
Resources  
 
     Advantage Outsourcing
     Advantage India
    Advantage Legal2Legal
 
  Faq's    
 
  Frequently Asked Questions  
 
It is natural to have questions in the first encounter. Here are 18 FAQs about Legal2Legal that will help you better understand our services and us:
 
     
  1. What is Legal2Legal?  
  2. How long does it take to get a project completed?  
  3. How is quality controlled at Legal2Legal?  
  4. How is Client Data Protected?  
5. Do you conduct conflict checks?  
6. Does Legal2Legal possess the ability to understand my business in order to outsource       effectively?
 
  7. Does Legal2Legal have adequate infrastructure to support seamless solutions?  
  8. Which online research software do you use? Do you bill separately for such research?
 
  9. How is Legal2Legal able to charge so much less than its competitors?  
10. Does delegation of projects to Legal2Legal diminish the client attorney's ultimate          responsibility for the work product?  
11. Will outsourcing to Legal2Legal mean I lose control over my processes?  
12. How does Legal2Legal ensure effective knowledge transfer in order to execute my processes       efficiently?  
  13. Is India a good destination to outsource Legal services to? Will the advantage India stay?
 
  14. How does Legal2Legal address the issue of cultural diversity?  
  15. Does Legal2Legal possess long term viability?  
  16. Does Legal2Legal have an environment policy?  
  17. Will outsourcing be cost effective/ justified in the long term?
 
  18. How do you charge for your services?
 
     
  1. What is Legal2Legal?  
 
Legal2Legal (“L2L”) serves the legal practitioners, including law firms, corporate legal departments and solo attorneys by providing them quality legal solutions in shortest possible response time and at a fraction of the cost being usually incurred by them.
 
     
  Top  
     
  2. How long does it take to get a project completed?  
  Due to the time-zone differences, nighttime in the US is daytime in India, which means that work for the offshore operation can be handed over as late as the end of any workday in the USA and the same may be delivered by the beginning of the next US business day in most cases. However the complexity of the issues being submitted further determines the time to complete a project.  
     
  Top  
     
  3. How is quality controlled at Legal2Legal?  
  At Legal2Legal we believe that quality is never an accident but a creation of strong motivation, earnest effort, intelligent direction and competent execution. We have a strict recruitment policy and all our specialists are graduates of the top law schools of India, have at least three years of legal practice experience, have excellent command over written English and pass a rigorous assessment test created by the senior patron attorneys of Legal2Legal. All our other employees possess a minimum of a college degree associated with relevant work experience, proven technical ability and keen attention to detail.  
  The experience of our parent firm Amarjit & Associates in 30 years of consultancy and litigation services to the international law firms ensures that any project being completed by us has the mark of that experience.  
     
  Top  
     
  4. How is Client Data protected?  
  Legal2Legal appreciates the necessity to ensure confidentiality of the client data and to this effect has put into operation multi-level security measures ensuring foolproof network and data security at various stages of the work flow. All information is stored on a secure, U.S.-based server, encrypting transmission (SL128) of data between users' browsers and the server accessible to the client/Legal2Legal with the help of digital signatures. The employee access to the system is handled through multi level user authentication on a need-to-know basis to ensure only relevant details are shared with the users, assuring total confidentiality of client data.
 
  We are also willing to adopt any additional measures suggested by clients.  
     
  Top  
     
  5. Do you conduct conflict checks?  
  Yes. Legal2Legal collects adequate information at the time of submission of any project and performs a conflict-of-interest check. We decline to provide services if we are already providing / have already served the opposing counsel on the same case.  
     
  Top  
   
6. Does Legal2Legal possess the ability to understand my business in order to outsource      effectively?  
  We have expert domain knowledge of the legal services, our confidence being driven from Legal2Legal being an offshoot of a well established law firm Amarjit & Associates. Mr. Amarjit Singh the founder of Amarjit & Associates has an experience of 30 years in Intellectual Property Laws including Trade Marks, Copyright, Industrial Designs and Patents and includes a number of international law firms and Fortune 500 companies in its client list.  
     
  Top  
   
7. Does Legal2Legal have adequate infrastructure to support seamless solutions?  
  Legal2Legal has in the heart of the national capital New Delhi, almost 10,000 sq. ft. of state of the art infrastructure comprising of contemporary working areas with sophisticated servers, latest computers and high speed broadband connectivity. It also possesses world class facilities in terms of security and power back ups.  
  We are also open to the idea of providing, at a very short notice, additions / modifications to the present infrastructure to cater to the specific needs of the clients.  
     
  Top  
 
8. Which online research software do you use? Do you bill separately for such research?  
  We use Westlaw, Delphion, Lexis and CT Corsearch for our legal research. No we do not charge separately for such research but they are inclusive in our rate structure.  
     
  Top  
   
9. How is Legal2Legal able to charge so much less than its competitors?  
  Some of the brightest attorneys in India work with us in our team. The disparity in wages between Indian lawyers and their U.S./UK counterparts help us to reduce our costs. The benefit of these cost savings goes to our client, as a major portion is passed on to them.  
     
  Top  
   
10. Does delegation of projects to Legal2Legal diminish the client attorney's ultimate responsibility for the work product?  
  The work and the opinions prepared by us are solely for the review of the attorney using Legal2Legal’s services. Legal2Legal does not give legal advice or make court appearances. We work only for other attorneys / law firms– not the general public and the work delivered by us does not constitute legal advice. Therefore, our customers appreciate that the eventual responsibility for the work they provide to their clients, is their own.  
     
  Top  
   
11. Will outsourcing to Legal2Legal mean I lose control over my processes?  
  Legal2Legal considers itself to be a virtual overseas partner of your organization to enhance your capacity and increase your profits. We work the way you work and are more than willing to be flexible enough to allow you to retain control over your outsourced processes.  
  For long-term commitments, Legal2Legal is pleased to have its clients play a proactive role in the deployment of our client-dedicated professionals.  
     
  Top  
     
12. How does Legal2Legal ensure effective knowledge transfer in order to execute my processes efficiently?  
  Legal2Legal follows a planned approach, ensuring that the knowledge of your established work flow and process is transferred in precise details to our team for effective reassignment. Our domain competency, attention to documentation and development of training content in collaboration with you reinforces the said transfer.  
  Personal visits of personnel to each other’s facilities, video conferencing, VOIP and conference calls would ensure that the processes are understood to ensure seamless outsourcing ensuring strict adherence to the pre-agreed SLAs.  
     
  Top  
     
13. Is India a good destination to outsource Legal services to? Will the advantage India stay?  
  India is emerging as one of the most favored destinations outsourcing as it provides the following sustainable advantages, most of them unique to it as compared to countries like Canada, S. Africa, Philippines or China:
 
 
  • India, like the US, is a common-law jurisdiction rooted in the British legal tradition.
  • Indian legal training is conducted solely in English.
  • Appellate and Supreme Court proceedings in India take place exclusively in English.
  • Large pool of English speaking lawyers (850,000), 100, 000 of whom are in New Delhi and Mumbai.
  • More than 40,000 lawyers graduating every year from more than 300 law colleges
 
  The above state of affairs gives India an unparalleled and long sustaining talent and cost arbitrage.  
     
  Top  
     
14. How does Legal2Legal address the issue of cultural diversity?  
  The team of lawyers at Legal2Legal is highly qualified, well versed in English with an exposure to international issues. Our parent firm Amarjit & Associates is already handling international matters in various fields for the last 30 years and feels totally at ease in dealing with international situations. If need be, live interactions with representatives from your company would be encouraged through video conferencing to get the nuances right  
  Furthermore, growing ties between India and the West has also contributed to high awareness levels and acclimatization to Western culture.  
     
  Top  
     
15. Does Legal2Legal possess long term viability?  
  Legal2Legal is a financially stable company as it is an offshoot of the very well established law firm Amarjit & Associates having their offices at New Delhi, New York and Zurich. Our financial strength allows us to confidently commit to a long-term relationship with you.  
     
  Top  
     
16. Does Legal2Legal have an environment policy?  
  Legal2Legal recognizes and assumes the critical responsibility of protecting and enhancing the natural resources of the communities in which we function. In view of this we will not intentionally sacrifice this business principle for commercial gain and commit that:  
 
  • We will use recycled paper whenever possible, avoiding plastics
  • We will recycle our glass bottles, our used paper and our toner cartridges
  • We will use equipment that minimizes the release of greenhouse gases
  • We will save energy by switching off idle lights and other power equipment
  • We will encourage business with environment friendly suppliers
 
Top
17. Will outsourcing be cost effective/ justified in the long term?  
  Legal2Legal commits itself to provide quality solutions which go well beyond initial cost arbitrage and yield quantifiable year on year benefits to our clients as part of our SLAs.
 
     
  Top  
     
18. How do you charge for your services?  
  We have varied rate structures depending upon the diverse needs of the project / client and based on the volume of the work to be offloaded to Legal2Legal. The structures are as follows:  
 
  1. Standard hourly
  2. Negotiated flat-rate
 
     
  Top  
 

 
 
 
  (C) 2006 Lex Outsourcing Solutions | Privacy Statement | Terms of Service | Site Map |